Privacy Policy and terms of use

The General Conditions of Sale apply to your registration and your orders made through, a site for persons of legal age and with the capacity to contract. By placing an order, you signify your unlimited and unreserved agreement with our terms and conditions.

1. Registering at

  • To place an order, it is your responsibility to create a personal account on our website by entering your personal data and thus to be able to shop online.The personal data required for registration must be complete and accurate. We undertake to treat your access data as confidential and not to pass them on to an unauthorized third party. The registration confirmation is sent to you immediately after you send it. Each client can open only one account. We reserve the right to delete multiple or inaccurate registrations or in case of violation of the law.

2. Our offers and prices

  • Our offers and prices are valid worldwide. Prices are in Swiss francs and Prices are in Swiss francs and include VAT at the legal rate, subject to errors and price changes.The products offered for sale are described with the greatest possible precision. However, the client is invited to read the description of each product, available by clicking on “Product Details” in order to learn more about its properties and characteristics, the selection and purchase of a product being placed under the client’s sole responsibility.

3. Specific conditions for our special offers to individuals

  • CurrencyAll prices are in Swiss francs (CHF) and payable in that currency only.
  • Postage and packing and taxes

    Fees for postage and packing and taxes vary depending on the amount of the order and the country. These are set out in detail in the order form to be confirmed online by the customer.

  • Payment of priceThe price is paid at the time of the order, either by credit card or PayPal.
  • Email confirmation and conclusion of contract

    The contract is concluded by on-line confirmation of the order and transfer of the amount of the order plus the fees and taxes.

    After sending your order you will receive an automatic confirmation of receipt by email giving the details of your order once again.

  • Delivery

    Items will be delivered to the address designated by the account holder.
    The delivery time is determined at the time of the order, but is at least 15 days.
    Only items in stock can be delivered.

  • Checking the goods and warranty

    The client agrees to inspect the goods within 7 days from receipt.We will repair any damage occurring within this period resulting from a defective product, and will replace any defective product. In this case, you must return the product with its original packaging, along with a copy of the delivery note and evidence of damage to the following address:

    Les 3 Princes S.A.
    Rue de l’Athénée 44
    1206 Genève

4. Specific conditions for our special offers to distributors

  • The retailer will conclude a contract in advance and offline. An access code is then transmitted to him that allows him to access the area of the site dedicated to professionals.

5. Ban on off-system sales

  • The retailer will conclude a contract in advance and offline. An access code is then transmitted to him that allows him to access the area of the site dedicated to professionals.

6. Customer support

  • Our products are intended for sale only in our own distribution networks. Accordingly, it is prohibited to sell, buy or give our products as gifts with the aim of resale outside our networks, including in particular Internet sites. Beyond a breach of our brands or the integrity of our products, such actions may create liability to civil liability and possibly criminal proceedings against the authors.

7. Responsibility

  • Les 3 Princes SA is not responsible for the contents of any other website selling our products. Similarly, we assume no responsibility for a product purchased from a distributor or authorized point of sale, from which it behooves you to enforce your rights directly.

8. Intellectual property rights

  • The intellectual property rights to the pages of this website as well as their layout and content, including all documents, materials and programs, belong exclusively to Les 3 Princes SA and may not be reproduced, distributed, modified or published without express advance agreement.
    Reproduction or use of published documents is authorized only for information purposes or personal use. Any reproduction or other use is expressly prohibited.

    Links to our web pages are not permitted without our prior permission.

9. Applicable Law and Jurisdiction

  • Only Swiss law is applicable. In case of dispute, the Geneva courts have jurisdiction.

10. Miscellaneous

  • We reserve the right to modify or change at any time both the content and the general conditions of sale.
    In the event that any provision of these Terms and Conditions should be void, the effect of other provisions is not altered.